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FAQ
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Frequently Asked Questions :

1- Difference between OEM Product & Compatible Product 

 

OEM

Original Equipment Manufacturer- OEM cartridges are all brand new products, such as toner cartridges bearing the original brand names, including Brother, Canon, HP, Xerox, etc.

COMPATIBLE

Compatible laser toner cartridges are also new toner cartridges, but they are manufactured by third-parties to meet or exceed OEM specifications. Compatible cartridges generally contain new components and are an economical alternative to expensive name brand cartridges. Therefore, compatible products are generally less expensive than OEM products, and we offer 100% guarranty satisfication.

2 How will I know if copysiteinc.com received my order?

Once an order you have placed for delivery has been processed, you will receive a confirmation via email. The confirmation will contain the expected delivery date, your shipping address, your order number and any other changes to your order.

You can also check the most current order status. Just
click here and then type in your Order Number and ZIP code.  You may also log in to copysiteinc.com, click on "e;Order Status"e; and select the appropriate order for tracking information.  If there are any problems with your order that we need your help to resolve, we will contact you by phone. If we can&apos;t reach you right away, we will contact you by email.or if you have furthur question,you may contact us at 888 608-8989!

3 Can I get a discount if I order large quantities of an item?

Buy in large quantities and you can save even more.  Simply call 1888 608 8989 to see if you qualify for a volume discount.   

or email your proposal to: copysiteusa@yahoo.com !

 

4 How do I sign up for a Copysite Business Technology  on line catalog?

When you order a copysite business technology catalog filled with hundreds of office products you will be able to take advantage of our everyday low prices right over the phone or online at copysiteinc.com. To order your catalog call us toll free at 1888 608-8989 or email us at copysiteusa@yahoo.com  we will send your catalog rightway to you !
 
5. How do I get free shipping if I placed a big orders?
When you place a order over $150.00 you will get free delivery only at tristate area,If your orders is over 20lb+ shipping charge will be charged to you ! If you have further question please call us at 888 608-8989 thank you!

6. How do rebates work?

Now you can submit most rebates online. Easy Rebates are available on products purchased ,Look for Easy Rebate products every time you shop. They&apos;re identified by the phrase "e;superspecial"e; in the product description. When you reached every 3 month,Our rebate dept will cut 2 % cash back to you for what ever you spend with our company!You won&apos;t have to clip out UPC codes or mail in receipts. You&apos;ll even receive emails keeping you posted on your rebate status, with links to the track status page online.

Mail in rebates are easier, too! You can find and print rebate forms On line or call us at 888 608-8989,We will send you or email you right way!

If you have questions about your rebate, please call 1 888 608-8989 Our knowledge staff will assistance you !

7. Do compatible of remanufactured supplies last as long as OEM supplies?
Yes they do. All of our compatible or generic remanufactured cartridges are manufactured according to OEM specifications. They are guaranteed to perform as well as the originals.  cartridgess are even outlast the OEM brand!

8. Do I recycle my empty cartridges?
Yes! And we encourage it!  we can print free shipping labels directly from our site and we will send you recycle boxes to send your empties back to us ,and we will give you credit toward your orders or cash back to you! 

9. What is the differences betweenRefurbished ProductandRemanufactured Product?

All the Refurbished printers & faxes  are completely cleaned, lubed and adjusted back to factory specs followed by the replacing of feedrollers and any other worn parts with new. They are then thoroughly tested and sent to quality control where they are inspected and tested again before being packaged with a foam in place system so they will arrive to you undamaged and in near new condition. 

---Factory REFURBISHED PRODUCT--- Refurbished products are units that have been re-received, in most cases for minor reasons, including: missing manuals, torn cartons, duplicate purchase, etc. Products of this type have been thoroughly re-inspected and checked at the factory. They are as good as new, but cannot be labeled as new. This type of merchandise is available to you at substantial savings and carries a limited warranty of 90 days.

All the Remanufactured Product (copiers/printers/faxes/toners/drums/rollers) to be as good or better than original.  We stand behind this with a 90 Day Warrranty !Remanufactured product plays important role in saving natural resources and environmental protection. It takes a fraction of the energy to remanufacture a (copier/printer/toners/or drums and rollers) compared to making a new one. Besides, any parts can be replaced allowing them to be used almost endlessly, thereby conserving our natural resources.

10. Why buy Pre-owned Copier ?

Purchasing a pre-owned copier will help you avoid that immediate price drop between 30%to 60% of the retail value! . With hundreds of well maintained copiers coming "e;Off Lease"e; and or being repossessed monthly purchasing a pre-owned copier maybe your best choice for you to save money and time .  

 

 
Copysite Business Technology is one of the  Independent Photocopier Sales & Service Company,  and wisest choice. We generally offer Fully Serviced or Re-Conditioned Copiers/Faxes/Printers/ at a fraction of the cost of new equipment and generally include a 90 Days Warranty.We offer better prices on copy machines, service, and supplies. . We generally select only machines for resale that are in above average condition and are known not to have been produced with factory design defects.
 
Copysite Business Technology in not a CANON AUTHORIZED DEALER,But we do have trained technician on hand to support your needs.

 

 
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